Shannon Houston, MSW
Director of Communications
Shannon Houston joined the CHDI staff in 2023 as Communications Manager and was promoted to Director of Communications in 2025. In this role, she develops and implements strategic communication plans and campaigns that advance and build awareness of the organization’s mission, priorities, and brand, overseeing all digital marketing, publication production, media relations, and related areas.
Shannon has nearly two decades of experience in nonprofit communications, fundraising, and community project management. Prior to CHDI, Shannon spent four years as an independent communications consultant and freelancer for nonprofits and mental health providers. She previously led communications and fundraising for the Connecticut Fair Housing Center and Literacy Volunteers of Greater Hartford. She holds a Master of Social Work (MSW) degree with a concentration in community organization from the UConn School of Social Work and a BA in Writing from Ithaca College.