Our Work

COVID-19 Resources for Pediatrics

*COVID-19 UPDATE: Virtual trainings and new materials are available. 

Supporting Families During Well-Child and Other Visits: New Issues in the COVID-19 Environment

Educating Practices experts offer additional guidance and resources for the following topics:

  • Domestic Violence
  • Child Trauma
  • Home Safety
  • Parental Stress and Anxiety
  • Capacity to Support Children and Teens with Mental Health Challenges
  • Maintaining Social Relationships and Self-Care
  • Food and Nutrition
  • Physical Activity
  • Re-Organizing Care Delivery

Download the slides with all of the above resources or view them below.

Pediatric Behavioral Health Crisis Referrals and Support Resources During COVID-19

  • Download a printable Pediatric Behavioral Health Resources - Quick Guide. The guide includes phone numbers and websites for immediate consultation support, behavioral health crisis services, hotline numbers, referrals for care coordination, ways to find behavioral health providers, family peer supports, and additional resources for families and providers. 
  • Watch a Zoom meeting (see video below) for pediatric providers and others hosted by CHDI on Thursday, April 9th from 8:30 am - 9:45 am.  The call highlighted free referral and support resources that pediatric providers can use to help families during COVID-19.
  • View slides and materials from the Zoom call. 


Children's behavioral health resources available at no cost - regardless of insurance type

  • Mobile Crisis Intervention Services - children's behavioral health crisis services. (Call 2-1-1, then press 1, then press 1 again) - NOTE: it is important to press 1, then 1 again to avoid a long wait in the general 211 cue. Response available virtually and in-person, if needed.
  • Access Mental Health - Immediate expert psychiatry phone consultation for PCP's seeking assistance in treating youth with behavioral health concerns under the age of 19. Calls taken Monday-Friday 9am - 5pm at three hubs (Hartford Hospital Hub 855-561-7135, Wheeler Clinic Hub 855-631-9835, and Yale Child Study Hub 844-751-8955.  View the Access Mental Health COVID-19 resource page and weekly Zoom call
  • Connecticut Children's Center for Care Coordination (860-837-6200) connects families to basic needs support, mental health resources, state services, and local resources. The Center can also triage referrals to other care coordination programs. There are five Connecticut DPH Care Coordination Regions (view information and list of towns):
    1. North Central (CT Children's Center for Care Coordination, Hartford, 860-837-6200)
    2. Southwest (Stamford Hospital, Stamford, 866-239-3907)
    3. South Central (Family Centered Services of CT, New Haven, 877-624-2601)
    4. Eastern (United Community and Family Services, Norwich, 866-923-8237)
    5. Northwest (St. Mary's Hospital, Waterbury, 866-517-4388)
  • Family Peer Support program (FAVOR CT) provides direct peer support services to families with children who have medical, mental, or behavioral health challenges. 
  • Search the Connecticut Evidence-based Practices Directory to find a mental health provider offering selected children's mental health evidence-based treatments.
  • KidsMentalHealthInfo.com was developed by CHDI to give parents and providers credible information on children's mental health issues and links to national and state resources.
  • "Talk It Out" is a new hotline to help parents and caregivers decompress from the pressure of caring for children during COVID-19. Trained professionals help parents/caregivers talk through their concerns and provide referrals for additional supports, when needed. It is available Monday to Friday, 8am to 8pm and Saturday, Sunday and Holidays, 1pm to 8pm and is sponsored by the State of Connecticut in partnership with United Way of Connecticut.

Fee- or eligibility-based resources

Additional children's behavioral health services are available, including: in-patient treatment, emergency department use, outpatient therapy, and in-home treatment. Accessing these and costs associated with these may be dependent on type of insurance or involvement in different systems of care. 

  • Beacon Health Options serves as the state's Medicaid provider and offers member support at 877-552-8247 or www.CTBHP.com.
  • WrapCT Care Coordination utilizes the high fidelity Wraparound approach to provide individualized holistic coordination of care to families with children experiencing mental or behavioral health needs that meet the criteria for Wraparound services. The care coordinator supports the family through family-driven, strengths-based child and family team meetings to engage with the child, family, providers and natural or community supports involved in the child’s life to support the family’s plan of care. View a list of providers and towns served.
  • Connecticut Children's offers primary and medical specialty care, in-patient care, a new Transitions Clinic, and Emergency Department "Zone C" (dedicated to behavioral health screening, stabilization and referral).